Privacy Policy

1 Information We Collect

When you register, create a matrimonial profile, or access our services on Mahar Milan (via website https://maharmilan.com or our Android Mobile Application), we collect information required to facilitate genuine matrimonial matchmaking:

• Registration & Profile Details: Full name, verified mobile number, email address, password hash, gender, date of birth, marital status, mother tongue, community / sub-caste (Mahar), physical attributes (height), education, occupation, annual income range, and current residential location (city, state, country).
• Horoscope / Kundali Details (Optional): Date, time, and place of birth, Rashi, Nakshatra, and Gotra (for 36 Guna Milan compatibility calculations).
• User Photographs & Bio: Photos uploaded to your gallery and your personal bio-data/about me text.
• Device & Telemetry Data: IP address, device model, operating system version, and Firebase Cloud Messaging (FCM) device registration tokens for push notifications.

2 DigiLocker & Government ID Verification

Mahar Milan operates a strict Zero Fake Account policy. To protect members from fraudulent matrimony impersonators, we provide an automated verification pipeline powered by official Government DigiLocker and Cashfree Secure ID verification gateways:

• Government Documents Supported: Aadhaar Card (UIDAI), PAN Card (Income Tax Department), or Driving License (MoRTH).
• Authorized DigiLocker Consent: Document fetching occurs only after you explicitly authenticate and provide digital consent on the official Government of India DigiLocker portal.
• UIDAI Aadhaar Compliance: We strictly follow UIDAI and MeitY regulations. Your 12-digit Aadhaar number is never stored in plain text; it is permanently masked as XXXX XXXX 1234.
• Secure Storage: Document metadata and photo extracted via official DigiLocker endpoints are stored in encrypted, restricted-access server directories solely for identity auditing and verified user badge issuance.

3 AI Biometric Live Face Match Processing

To guarantee that the person operating the account is the actual individual pictured on the Government ID, Step 2 of our verification involves an AI-powered live Face Match:

• Live Camera Capture: You capture a live selfie using your device's front camera.
• Comparison Engine: The live camera selfie is compared against the photo downloaded from your authorized DigiLocker document using Cashfree Secure ID's facial matching algorithm.
• Purpose Limitation: Facial comparison data is used exclusively to produce a confidence match score (e.g., 95% Match) and grant the "100% Verified Profile" status.
• No Biometric Profiling: We do not create facial geometry vectors for marketing, tracking, or cross-platform surveillance.

4 How We Use Your Information

We process your data strictly for legitimate matrimonial matchmaking purposes:

• To create and manage your secure candidate account.
• To display your matrimonial profile to prospective, verified brides and grooms within the community.
• To compute Kundali Guna Milan and preference-based compatibility scores.
• To facilitate mutual communication (sending connection requests, accepting interests, and real-time private chats).
• To safeguard community members against cyber fraud, financial extortion, and fake matrimonial scams.
• To notify you about profile views, match recommendations, and messages via Firebase push notifications.

5 Payments & Financial Security

Mahar Milan offers voluntary premium subscription tiers (Basic, Advance, and Royal VIP) to access enhanced matchmaking features. All online monetary transactions are handled by an RBI-authorized Payment Aggregator:

• Payment Aggregator: Cashfree Payments India Pvt. Ltd.
• Zero Card Data Retention: All credit card, debit card, UPI, and Net Banking credentials are encrypted directly through Cashfree's PCI-DSS compliant vault. Mahar Milan does not store or process your bank account PINs, passwords, or card CVVs.
• Transaction Records: We only store the transaction reference ID, order amount, date, and activation status for billing receipts and account renewal.

6 Mobile Device Permissions (Google Play)

Our Android mobile app requests only minimal runtime permissions essential to provide core features:

• Camera (android.permission.CAMERA): Required to take live selfies during the Step 2 AI Face Match verification and capture profile photos.
• Media / Photos (android.permission.READ_MEDIA_IMAGES): Required to allow you to select and upload photos from your phone gallery to your matrimony profile.
• Internet & Network State: Required to securely connect to our encrypted backend servers and deliver real-time chats.

You can revoke any device permission at any time via your Android device's Settings -> Apps -> Mahar Milan.

7 User Rights, Data Retention & Account Deletion

In compliance with Google Play Developer Policies and global data privacy standards, you have full control over your personal data:

• Access & Edit: You can edit your biodata, photos, and partner preferences at any time from the app's Profile edit screen.
• Direct In-App Account Deletion: You can delete your account instantly from within the Android App by navigating to:
  Profile Screen › Settings › Delete Account
• Web / Email Deletion Request: If you are unable to access the app, you may submit an account deletion request via:
  • Emailing: info@maharmilan.com with subject "Delete My Account"
  • Online Grievance Desk: https://maharmilan.com/report.html
• What Happens Upon Deletion: Once deleted, your profile is immediately hidden from searches, your chat histories are deleted, and your uploaded KYC images and personal data are permanently purged from active servers within 30 days.

8 Age Restriction & Child Protection

Mahar Milan is strictly intended for individuals who are legally of marriageable age under Indian law:

• Minimum age of 18 years for females and 21 years for males.
• We do not knowingly solicit, collect, or maintain personal information from individuals under 18 years of age. Accounts identified as underage are permanently terminated immediately.

9 Grievance Officer & Legal Contact

In accordance with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the contact details of our Grievance Redressal Officer are provided below: